Question 1

A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of theircurrent location. .What configuration setting is required to support this 10-mile restriction?

Options :

A : Set the 'Nearby Radius' parameter on the Business Rules screen to 10 miles.

B : Set the 'Center Point Home Zone' radius in the routing plan to 10 miles.

C : Enable the technicians to select 'Show Resource Location on the Map' option in their Map views, with a 10-mile filter selection.

D : Create an activity filter with the condition: 'Radius = 10' and enable technicians to apply that filter to their Activity Lists.

Answer: C

Question 2

Your company has three different levels of "VIP" customers - Gold, Silver, and BronzeOn an Activity Details record, there is a read-only "VIP Status" property where one of these options will beselected.Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token ofappreciation.If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property hasbeen created.What must you do in order to ensure that the check box is visible only in the Activity Details screen for GoldVIP member?

Options :

A : Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page.

B : Set a condition within the VoD Service Trial property to limit visibility.

C : Use a regular expression to limit valid entries to "Gold" only.

D : Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen.

Answer: B

Question 3

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular stephas been taken while working on an activity.You need to create an action link that can be used by the technician to initiate this notification. This messagewill use the launch condition "Service request is created".What base action must you specify?

Options :

A : 'send_request'

B : 'change_activity'

C : 'create_request'

D : 'create_activity'

Answer: C

Question 4

What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?

Options :

A : Set a "Nearby Radius" distance from the Business Rules screen.

B : Add a "Nearby Activities" action to the Activity List screen context for Core Manage.

C : Select "Nearby Activities" from the Business Rules screen.

D : Add a "Nearby Activities" action to the Activity List screen context for Mobility.

Answer: B

Question 5

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

Options :

A : A given launch condition can be assigned to multiple message scenarios simultaneously.

B : A given launch condition can only be assigned to one message scenario at a time.

C : A given message scenario can only include one launch condition at a time.

D : A given message scenario can include multiple launch conditions simultaneously.

Answer: B,D

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