Question 1

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Options :

A : A Time Slot is a configured interval Within which an activity is estimated to start and end.

B : Time Slot is a configured interval within which an activity is estimated to start.

C : An 'all-day' Time Slot-s actual window spans from the beginning of a day-s first configured shift through the end of the last shift

D : Time Slots are used in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

Answer: B

Question 2

A customer has technicians with varying degrees of training to perform installation work.Their current corresponding skill levels are:Expert level value = 100Fully Qualified level value = 50Novice level value = 25For activities that require expert technicians, there is already an "Installation" work skill in place to identifythose high visibility activities and enforce that assignment rule.However, another segment of mid-tier installation activities must be assigned to technicians that are at leastnovices, but even better if they are considered fully qualified.Which configuration satisfies the requirement of assigning those mid-tier installation activities?

Options :

A : Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50

B : Modify the existing Installation work skill-s conditions, setting the Required level to 25, the Preferable level to 50 and creating an additional condition to identify high visibility activities

C : Modify the existing Installation work skill-s conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities

D : Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.

Answer: B

Question 3

A client requires that an updated customer's signature and site photograph be captured for all 'reopened'activities.Which property and screen configuration step meets this requirement?

Options :

A : Set the signature and site photograph properties to have 'blank' default values when the condition of 'astatus = reopen' is met.

B : Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.

C : Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.

D : Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

Answer: A

Question 4

Your customer wants help configuring a message scenario that, when launched, populates a proper*(A_TIME) with the time the message was created (message_time_of_creation).What must be entered in the subject and body of the message pattern to support this requirement?

Options :

A : The message subject should be: {A_TIME}.The message body should be: message_time_of_creation.

B : The message subject should be: message_time_of_creation. The message body should be: A^TIME.

C : The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIM£}.

D : The message subject should be: {A_TIME}.The message body should be: {message_time_of_creation}.

E : The message subject should be: A.TIME.The message body should be: {message_time_of_creation}

Answer: A

Question 5

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

Options :

A : Tool

B : Bucket

C : Organization Unit

D : Field Resource

E : Vehicle

Answer: A,D,E

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