Question 1

A customer is planning on managing as many of their Oracle Field Service Cloud (OFSC) configuration elements as possible via the Metadata REST API. Which three objects can be both retrieved and created/modified via the Metadata API?

Options :

A : Capacity Areas

B : Applications

C : Capacity Categories

D : Organizations

E : Properties

Answer: A,B,C

Question 2

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.They want "Meter Read" activities to be removed from the technician's route so that the "New Connect"activities can be assigned if the technician qualifies for the activityThey enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read"activities.What additional settings are required in the route plan to meet the desired behavior?

Options :

A : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

B : Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

C : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High"

D : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal”

Answer: D

Question 3

Which two statements are correct regarding String and Integer properties?

Options :

A : Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses

B : Both properties are limited in terms of which entity types they can be associated with.

C : Both properties can contain Geolocation elements.

D : Both properties can contain alphanumeric characters and punctuation.

E : Both properties can include regular expressions.

Answer: A,D

Question 4

Your customer wants help configuring a message scenario that, when launched, populates a proper*(A_TIME) with the time the message was created (message_time_of_creation).What must be entered in the subject and body of the message pattern to support this requirement?

Options :

A : The message subject should be: {A_TIME}.The message body should be: message_time_of_creation.

B : The message subject should be: message_time_of_creation. The message body should be: A^TIME.

C : The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIM£}.

D : The message subject should be: {A_TIME}.The message body should be: {message_time_of_creation}.

E : The message subject should be: A.TIME.The message body should be: {message_time_of_creation}

Answer: A

Question 5

A customer has technicians with varying degrees of training to perform installation work.Their current corresponding skill levels are:Expert level value = 100Fully Qualified level value = 50Novice level value = 25For activities that require expert technicians, there is already an "Installation" work skill in place to identifythose high visibility activities and enforce that assignment rule.However, another segment of mid-tier installation activities must be assigned to technicians that are at leastnovices, but even better if they are considered fully qualified.Which configuration satisfies the requirement of assigning those mid-tier installation activities?

Options :

A : Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50

B : Modify the existing Installation work skill-s conditions, setting the Required level to 25, the Preferable level to 50 and creating an additional condition to identify high visibility activities

C : Modify the existing Installation work skill-s conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities

D : Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.

Answer: B

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