Question 1

A client requires that an updated customer's signature and site photograph be captured for all 'reopened'activities.Which property and screen configuration step meets this requirement?

Options :

A : Set the signature and site photograph properties to have 'blank' default values when the condition of 'astatus = reopen' is met.

B : Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.

C : Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.

D : Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

Answer: A

Question 2

An activity with an "Installation" work skill exists in a bucket and is ready to be routed.The resource has no work skills designated on his or her record, but qualifies for that activity in all othercategories.How does routing handle the assignment of this activity?

Options :

A : Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.

B : Routing allows the activity to be assigned to that resource.

C : Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.

D : Routing fails with a "no resource with required work skills" error.

Answer: C

Question 3

Your customer requires the option for supervisors to "supervise" Junior engineers as they are performingcertain activities.For this functionality, you have created a new "Supervision" internal activity to manually link these activitiesso they start at the same time by different resources.Which option is a valid way to configure this?

Options :

A : Create a new (related) Link Template with "Different Resources" Assignment Constraint.

B : Create a new (simultaneous) Link Template with default values.

C : Create a new (simultaneous) Link Template with "Different Resources" Assignment Constraint.

D : Create a new (related) Link Template with default values.

Answer: A

Question 4

Identify three examples of how filters are utilized within Oracle Field Service Cloud.

Options :

A : Define activity and/or resource assignment preferences within Routing Plans.

B : Display only certain users within the Users screen.

C : Restrict the number of activities that appear on resources' routes.

D : Display only certain resources within the Daily view.

E : Display only certain activities or resources within the List View.

Answer: A,D,E

Question 5

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.Which additional capability becomes available as a result of this routing feature being enabled?

Options :

A : the ability to set travel optimization goals either based on time or distance

B : the ability to set travel optimization goals either based on cost or resource utilization

C : the ability to set travel optimization goals based on current traffic data

D : the ability to set travel optimization goals based on predicted traffic data

Answer: A

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