Question 1

Your customer upload batch completes with an error and you identify the error as being due to incorrect payment method.Which action should you take the resolve the Issue?

Options :

A : Use the Customer Data Exceptions spreadsheet.

B : Use the Customer Payment Method Exceptions spreadsheet.

C : Troubleshoot In the Manage Customers page.

D : Correct error and resubmit the batch.

Answer: B

Question 2

Which two statements are true regarding the Promise to Pay feature in the Collections application?

Options :

A : Mass promise to pay amounts automatically become partial payments.

B : You cannot cancel a promise made in error if it is before the promise due date.

C : Promise information is updated by scheduling the Promise Reconciliation process.

D : You can cancel a promise made in error if it is before the promise due date.

Answer: A

Question 3

While reviewing Balance Forward Bill Infertile on the Account Overview page m Bill Management, younotice that it is only displaying balance forward Mis raised in the last month.How can you increase the number of months to view past balance forward bills?

Options :

A : Add the number of months as a value for the BILL.MANAGEMENT lookup code

B : Use Bill Management System Options

C : Use the threshold view of Balance Forward Bill Infotile

D : Use Receivables System Options

Answer: B

Question 4

When entering the Customer import upload spreadsheet, which two columns, if populated with *NULL will remove the existing values on loading?

Options :

A : First Review Date

B : Credit Review Cycle

C : Order line Credit Limit

D : Credit Limit

Answer: A,B

Question 5

Your customer has three sites defined in the system, site 1, site 2, and site 3. All sites have their own billing strategy defined and Balance Forward Billing is enabled for site 1 and Site 2 at the account level.How will bills be generated?

Options :

A : Sites 1, 2, and 3 activities will be included in a single bill.

B : Sites 2 and 3 activities will be included in a single bill.

C : Sites 1 and 2 activities will be included in a single bill.

D : Sites 1 and 3 activities will be included in a single bill.

Answer: C

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