Question 1

Why is running a cable under a carpet problematic?

Options :

A : Appropriate cable management removes a hazard.

B : Cleaning with a vacuum will create static electricity.

C : Labels for the cable routing are not appropriately displayed.

D : Walking over the cable can create intermittent issues.

Answer: D

Question 2

A user takes an iOS-based smartphone to a repair shop due to performance issues. The technician observes: Battery charge: 25% Battery health: 90% Hotspot: On Used space: 63.76GB / 64GB Which of the following is the most likely cause of the performance issue?

Options :

A : The device is running out of free space

B : The battery health is low

C : The phone is not sufficiently charged

D : The hotspot is degrading the performance

E : Too many applications are open

Answer: A

Question 3

An employee is trying to connect their company laptop to airport Wi-Fi. A pop-up with the airport logo appeared and was closed quickly. The internet does not work. What should a help desk technician suggest?

Options :

A : Look for a wall socket with RJ45 and try to connect

B : Contact the airport IT department

C : Tell the employee that company policy prohibits connection to public Wi-Fi

D : Reconnect to the network and read the pop-up carefully

Answer: D

Question 4

A user is unable to use the latest version of an application on a legacy personal tablet. Which of the following

is most likely the reason?

Options :

A : The OS is end-of-life.

B : Storage space is inadequate.

C : MDM is blocking updates.

D : The tablet is infected with malware.

Answer: A

Question 5

A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?

Options :

A : The phone has no storage space available.

B : Company firewalls are configured to block remote access to email resources.

C : Too many devices in the same area are trying to connect to the mobile network.

D : The festival organizer prohibits internet usage during the event and has blocked the internet signal

Answer: C

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