Question 1

An administrator must rename the administrator account on a Windows desktop. Which tool is best for this?

Options :

A : lusrmgr.msc

B : devmgmt.msc

C : gpedit.msc

D : eventvwr.msc

Answer: A

Question 2

A user"™s computer is running slowly. Task Manager shows: Disk: 2% Network: 12% GPU: 15% CPU: 70% Memory: 97% Which of the following would a technician most likely do to resolve the issue?

Options :

A : Clear browser cached data

B : Upgrade the network connection

C : Close unnecessary programs

D : Delete temporary files

Answer: C

Question 3

A user is unable to use the latest version of an app on a legacy tablet. What is the most likely reason?

Options :

A : The OS is end-of-life

B : Space is inadequate

C : MDM is blocking updates

D : The tablet is infected with malware

Answer: A

Question 4

Various alerts on a user's Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?

Options :

A : Use multiple sound output devices for the various source applications

B : Disable all notifications in different applications in the order they appear

C : Configure the Sounds option in Control Panel to be set to No Sounds

D : Set Windows Notifications settings to Do Not Disturb

Answer: D

Question 5

A technician needs to map a shared drive from a command-line interface. Which of the following commands should the technician use?

Options :

A : pathping

B : nslookup

C : net use

D : tracert

Answer: C

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