Question 1

In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility. Which three procedures are the customer's responsibility (Choose three)

Options :

A : Firewall configuration

B : SR tool software installation

C : SSL certificates preparation

D : Prepare SSRS for reports ingestion.

E : Antivirus installation

Answer: A,C,E

Question 2

You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement istrue about the information Included in this log?

Options :

A : It recorded management information.

B : It showed CTI statistics.

C : It showed CTI metadata association.

D : It received CTI events.

Answer: C

Question 3

When setting up voice recording,whichstatement describes the purpose of member groups?

Options :

A : It specifies the actual extensions in use in your system, and associates them with the data source

B : It maps employees to extensions and data sources

C : It enables the translation of recorded events from third-Paty systems

D :

It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment

Answer: D

Question 4

The Screen Capture module is installed on an employee desktop. To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

Options :

A : Screen capture

B : Capture service

C : Desktop resource

D : EIM

Answer: B

Question 5

The installer is doing the license activation. Which three statements about the license process for Avaya Workforce Engagements are true? (Choose three)

Options :

A : The license site requires the license registration key and Avaya Purchase Order (APO) number

B : It requires both the License Reference number (LRN) and license registration key

C : In case of multiple servers, it is just one XML license file.

D : It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.

E : It provides Access to veinte.com/wfo to activate the license.

Answer: A,B,C

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