Question 1

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

Options :

A : Report Designer

B : Dashboard Administrator

C : Security Administrator

D : Report Definition Designer

E : Security Configuration Designer

Answer: C,D

Question 2

Which two Cisco Unified ICM scripting nodes support dynamic setting? (Choose two.)

Options :

A :

Percent Allocation

B : Skill Group

C : Precision Queue

D : Call Type

Answer: C,D

Question 3

Which tool can be used to monitor Cisco Unified Communications Manager statistics?

Options :

A : Cisco Unified Contact Center Domain Manager

B : Real-Time Monitoring Tool

C : Operations Console

D : Performance Monitor

Answer: B

Question 4

Which statements about administrative scripts in the Cisco UCCE solution is true?

Options :

A : Administrative scripts can use an ICM gateway node

B : Administrative scripts can run more than one time per second.

C : Administrative scripts must be associated with a call type

D : Administrative scripts can use a DB Lookup node.

Answer: D

Question 5

Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to release of 10.x?

Options :

A : Mapping an IP address to hostname on Cisco UCCE

B : CVP to route calls to “mediaserver”

C : Mapping an IP address to hostname on VXML gateway

D : No default “mediaserver” in CVP configuration

Answer: C

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