Question 1

How can an installer identify if a customer has the Call Center Elite package?

Options :

A : Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

B : Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C : Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D : Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced)field.

Answer: C

Question 2

What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?

Options :

A : The trunk group must be H.323.

B : The FRL settings do not apply to HSR.

C :

Set TSC to y and set CA-TSC to "as needed".

D : The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.

Answer: D

Question 3

How can an installer identify if a customer has the Call Center Elite package?

Options :

A : Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

B : Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C : Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D :

Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced)

field.

Answer: C

Question 4

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?

Options :

A :

Network Call Deflection

B : Network Call Transfer

C : Look-Ahead Interflow

D : Enhanced Look-Ahead Interflow

Answer: D

Question 5

Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)

Options :

A : list trace VDN

B : list trace vector

C : display events

D : list trace station

Answer: B,D

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