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A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new customer feedback becomes available. You need to design an application lifecycle management (ALM) process that meets the following requirements: Data changes must be tracked and versioned. The model must be retrained consistently by using approved training data. Which two actions should you include in the design? NOTE: Each correct selection is worth one point.
You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics 365 Contact Center chat channel. The agent must respond to customer questions and hand off the conversation to a live customer service representative when the customer requests an escalation. What should you recommend?
A company has an AI solution that uses Azure OpenAI models. You need to recommend a governance solution that monitors and audits changes to model configurations and data usage. The solution must minimize administrative effort. What should you include in the recommendation?
A company uses multiple Microsoft Copilot Studio agents across different channels. You need to recommend a monitoring solution that provides comprehensive telemetry data and performance insights for the agents. What should you include in the recommendation?
You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer Service representatives. You need to recommend a testing solution that meets the following requirements: Evaluates agent effectiveness during active sessions Validates whether the agent delivers accurate and helpful responses Provides measurable, actionable insights for continuous improvement What should you recommend?
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