Question 1

The head of customer service wants to identity potential bottlenecks in the support workflow of her teams in the last three months. Which report provides this information?

Options :

A : Created vs. Resolved Issues Report

B : Time Since Issues Report

C : Cumulative Flow Diagram

D : Resolution Time Report

E : Average Age Report

Answer: C

Question 2

Your team uses a custom field of type Labels to track keywords associated with incoming requests. Issues can have multiple keywords, and new keywords can be added at any time. They want to see keywords displayed prominently when viewing all cards on a board. Which configuration meets this need?

Options :

A : card layout

B : swimlanes

C : card colours

D : issue detail view

Answer: A

Question 3

You want to remove some epics from your personal Scrum board, without impacting any other boards. Identify the correct solution.

Options :

A : Exclude them via a quick filter.

B : Mark them as Done via the Epics panel

C : Exclude them via the board filter

D : Exclude them via the board sub filter.

E : Transition them into an unmapped status.

Answer: D

Question 4

You need to assign team members to view code commits in the DEV project. An excerpt of the DEV permission scheme is shown.Which two project roles must they be granted? (Choose two.)

Options :

A : Users

B : Administrators

C : Developers

D : Sprinters

E : Managers

Answer: B,C

Question 5

Depending on the project configuration, a project administrator might be able to perform some tasks, instead of escalating them to the Jira administrator. Identic one such task.

Options :

A : Remove Watchers from project notifications.

B : Remove a priority value used by the project.

C : Update permissions for a project user.

D : Limit who can bulk edit project issues.

Answer: A

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