Question 1

Your sales team has a high volume of leads but is struggling to determine which ones are the most promising.Which sales productivity feature can help your team prioritize leads based on their likelihood to become customers?

Options :

A : Lead conversion

B : Account hierarchy

C : Lead assignment rules

D : Lead scoring

Answer: D

Question 2

A Salesforce Administrator needs to grant access to a group of users to create and edit campaigns but restrict them from exporting campaign data.Which of the following is the best approach to accomplish this?

Options :

A : Create a custom profile with the "Create" and "Edit" permissions for Campaigns, but remove the "Export Reports" permission

B : Create a permission set with the "Create" and "Edit" permissions for Campaigns, but remove the "Export Reports" permission

C : Modify the standard "Marketing User" profile and remove the "Export Reports" permission

D : Modify the standard "Marketing User" profile and remove the "Export" permission from the "Campaigns" object

Answer: B

Question 3

What is the Salesforce feature called that you use to assign limited admin privileges to users in your org who aren't administrators?

Options :

A : Delegated Administration

B : Salesforce Super User

C : Junior Administrator

D : Salesforce Light

Answer: A

Question 4

The Director of Client Services has asked you to update a Quarterly Revenue Dashboard Component, so that this quarter's revenue is compared to the previous quarter's revenue via a Stacked Bar Chart. Which report format must your source report be in order to fulfill this request?

Options :

A : Summary

B : Matrix

C : Tabular

Answer: B

Question 5

What is an example of a use case for an AppExchange application?

Options :

A : Managing social media accounts

B : Creating and sharing online surveys

C : Generating expense reports

D : Recording time spent on tasks

Answer: B

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