Question 1

Choose 1 option.Cloud Kicks (CK) recently finished the development of a new prompt template that uses its own largelanguage model (LLM). CK isdeploying a prompt template from a sandbox to a production org, and is receiving an error. When trying todeploy the change set,CK is getting an error related to the LLM used in the prompt template.What is the cause of the error?

Options :

A : The prompt does not specify that it is a custom LLM.

B : BYOLLM is not yet supported for in prompt templates in production.

C : The name of the LLM does not match in sandbox and production.

Answer: C

Question 2

In addition to Recipient and Sender, which object should An Agentforce utilize for inserting merge fields into a Sales email template prompt?

Options :

A : Recipient Opportunities

B : Recipient Account

C : User Organization

Answer: B

Question 3

Universal Containers’ data science team is hosting a generative large language model (LLM) on AmazonWeb Services (AWS).What should the team use to access externally-hosted models in the Salesforce Platform?

Options :

A : Model Builder

B : App Builder

C : Copilot Builder

Answer: A

Question 4

Universal Containers (UC) needs to save agents time with AI-generated case summaries. UC has implemented the Work Summary feature. What does Einstein consider when generating a summary?

Options :

A : Generation is grounded with conversation context, Knowledge articles, and cases.

B : Generation is grounded with existing conversation context only.

C : Generation is grounded with conversation context and Knowledge articles.

Answer: A

Question 5

Universal Containers (UC) needs to improve the agent productivity in replying to customer chats.Which generative AI feature should help UC address this issue?

Options :

A : Case Summaries

B : Service Replies

C : Case Escalation

Answer: B

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