Question 1

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options :

A : Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B : Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C : Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D : Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 2

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

Options :

A : Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

B : Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

C : Introduce customer data management system as a part of digital transformation to keep customer data up to date

D : Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: A

Question 3

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

Options :

A : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B : Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D : Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 4

Universal containers (UC) provides internet service and recently purchased Industries order Management(OM) licenses for their B2B use cases. They have the following requirements:•Product must be grouped during decomposition in order to send products to the billing system based onlocation•After grouping the ordered items based on location, send the respective codes to same billing system for eachlocationWhich three steps should a consultant take when designing a solution for these requirement?

Options :

A : Split the order into multiple order and group order items based on the service location

B : Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

C : Use the CPQ multisite feature and group the service locations and create orders for each group

D : After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

Answer: A,B,D

Question 5

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

Options :

A : Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

B : Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C : Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

D : Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

Answer: B

Free AP-203 Mock Exam – Practice Online Confidently

Buying Options: