Question 1

What role does analytics and reporting play in Salesforce Energy and Utilities Cloud?

Options :

A : To provide insights and data visualization for informed decision-making.

B : To automate field service operations and technician dispatching.

C : To track energy consumption patterns in residential buildings.

D : To optimize supply chain management in the energy and utilities industry.

Answer: A

Question 2

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

Options :

A : To track panel installations.

B : To track contractual agreements with customers

C : To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 3

What is the purpose of the Energy Audit object in Salesforce Energy and Utilities Cloud?

Options :

A : To track panel installations.

B : To perform energy assessments and identify efficiency opportunities.

C : To track contractual agreements with customers.

D : To track billing information.

Answer: B

Question 4

An energy company wants to sell additional commodity products related to services other than electricity and gas. Which three enhancements need to be considered?

Options :

A : Extend the value list on the status picklist for cases

B : Extend the value list on the product family picklistfor product object.

C : Extend the value list on the service type picklist for service points

D : Extend the entries of record types on account object.

E : Extend the entries of record types on inventory item object.

Answer: B,C,E

Question 5

What is the purpose of outage management in Salesforce Energy and Utilities Cloud?

Options :

A : To automate supply chain management for renewable energy projects.

B : To track and optimize energy consumption in residential buildings.

C : To enable utilities to effectively handle power outages and service disruptions.

D : To provide real-time stock market analysis for energy investments.

Answer: C

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