Question 1

The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company. What two processes can modify the look and feel of the application?

Options :

A : Modify the VEELogoCard FlexCard to change the customer logo.

B : Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company-s requirements

C : Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.

D : Modify the application Page Layout to change/add/remove selected elements

Answer: B,C

Question 2

How does Salesforce Energy and Utilities Cloud support renewable energy integration?

Options :

A : By enabling utilities to monitor and manage renewable generation assets.

B : By automating billing and payment processes for customers.

C : By offering social media integration for customer feedback.

D : By providing financial forecasting and budgeting capabilities.

Answer: A

Question 3

What is the custom object in Salesforce Energy and Utilities Cloud that tracks and manages energy efficiency projects?

Options :

A : Service Appointment

B : Pricing Plan

C : Energy Audit

D : Energy Efficiency Project

Answer: D

Question 4

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

Options :

A : To track panel installations.

B : To track contractual agreements with customers

C : To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 5

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?

Options :

A : Service Account

B : Account

C : Bill

D : Statement

Answer: C

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