Question 1

Personal Banker Hank Burton receives a call from the client Rachel Adams. Rachel can't access her checking account details. What FSC feature that links customers, financial accounts, or households to specify issues should Hank use to report this issue?

Options :

A : Activities

B : Service Requests

C : Relationship Builder and Map

D : Cases & Alerts

Answer: D

Question 2

Which object would you use to model the relationship between business contact and the client on the relationship group?

Options :

A : Account Contact Relationship

B : Account Account Relationship

C : Contact Contact Relationship and Reciprocal Role

D : Reciprocal Role

Answer: C

Question 3

Which three related lists are visible within Actionable Relationship Center associated with the Account object?

Options :

A : Cases

B : Notes and Attachments

C : Client Financial Goals

D : Financial Holdings

E : Household Financial Accounts

Answer: A,C,D

Question 4

Which of the following would be considered a Junction Object in Salesforce?

Options :

A : A custom object that contains a lookup field to a standard object

B : Two standard objects that have lookup relationship with each other

C : A many-to-many relationship created with two master-detail relationship

D : A many-to-many relationship created with two lookup relationships

Answer: C

Question 5

What capabilities included in the FSC license can assist bankers in focusing on the most promising referrals?

Options :

A : Einstein Referral Scoring for FSC

B : Referral Routing Rules

C : Intelligent Need-Based Referrals and Scoring

D : Referral Approval Processes

Answer: C

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