Question 1

What is defined here: "Keep tabs on service resources and enable smarter scheduling with resource geolocation tracking."

Options :

A : Geolocation Tracking

B : Service Reports

C : Work Order Overview Screen

D : Salesforce Knowledge Integration

Answer: A

Question 2

What is defined here: "Access a drag and drop service management tool where they can create crews out of the list of available workers."

Options :

A : Service Resource Builder

B : Flow Builder

C : Scheduler

D : Crew Manager

Answer: D

Question 3

Can Field updates be triggered via Milestone Actions?

Options :

A : No

B : Yes

Answer: B

Question 4

Which one is NOT a standard scheduling policy?

Options :

A : ASAP

B : Emergency

C : Customer First

D : High Intensity

E : Soft Boundaries

Answer: A

Question 5

Which type of parent fields will be left blank in a service report?

Options :

A : Lookup Fields

B : Rollup Summary Fields

C : Auto Number

D : Formula Fields

Answer: B

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