Question 1

Will the Field Service Lightning be its own app that can be launched from the App Launcher after installing the package?

Options :

A : No

B : Yes

Answer: B

Question 2

How can the sharing settings of Work Orders, Work Order Line Items and service appointments NOT be changed?

Options :

A : And then open up access and editability to those objects on a profile or permission set basis.

B : Change the Sharing settings of all of those objects to private (or public read-only).

C : Use the Service Console to set the correct sharing settings.

Answer: C

Question 3

What is described here: "It is a record that tracks the work to be performed on a customer and is, generally, associated with a Work Order or Work Order Line Item."

Options :

A : Dashboard

B : Field Service Scheduler

C : Report

D : Field Service Appointment

Answer: D

Question 4

What is the most basic permission set required to access the Field Service Lightning objects and app?

Options :

A : The Field Service Standard user permission .

B : The Field Service Dispatcher.

C : Field Service Admin License

Answer: A

Question 5

Can Work Order Line Items be deleted?

Options :

A : No

B : Yes

Answer: A

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