Question 1

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portalfor the Loyalty Program.What is the last step the Salesforce Administrator must complete?

Options :

A : Associate the Loyalty Program with the site

B : Activate the Experience Cloud site

C : Add the relevant Experience Cloud components to the pages

D : Create the Experience Cloud site

Answer: B

Question 2

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to thepromotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performedwithin the org to achieve the required action with minimal configuration effort in mind?

Options :

A : “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

B : Add the Segmented “Loyalty program members” to a new “Campaigns”.

C : Create a custom report using “Salesforce reports”.

D : Create a new segment within CDP.

Answer: A,D

Question 3

A loyalty Program would like to set up a new process where a push notification or email will be sent to theclient immediately after a voucher is added to their member account within Salesforce Marketing Cloud.The notification message will require the “first name” and the “membership number” to personalize themessage and, a custom object named“voucher issued” with the necessary data attributes.Which option for the entry event should be selected as the preferred implementation approach that can meetthe requirements with the least amount of development effort?

Options :

A :

B :

C :

D :

Answer: A

Question 4

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher hasthe requirements.A total of two vouchers will be issued to the member.The first voucher has a face value of $100, and the second voucher has a face value of $200.Both vouchers must be used within three months after the first voucher’s disbursement date.The first voucher will be issued to the members over a period of a month.Which voucher definition settings will fulfill the new voucher’s requirements?

Options :

A : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

B : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

C : Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

D : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked

Answer: B

Question 5

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

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