Question 1

A Consultant needs to design a new tier-upgrade process for a new Loyalty Program. The custom object to store the qualified members and a batch job is identified for this process. Which two components should the Consultant select for this process?

Options :

A : A flow to perform both tier-upgrade rule and tier-upgrade orchestration process

B : A flow to schedule and process the custom object-s pending records and another flow to perform tier-upgrade orchestration process

C : A flow to perform the tier-upgrade rule and another flow to perform the tier-upgrade orchestration process

D : A data-processing-engine (DPE) to identify the qualified members

Answer: C,D

Question 2

What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?

Options :

A : Create a Decision Tree using Flows with a leaf for every combination

B : Create a Loyalty Process with different rules to manage every combination

C : Create a Decision Table and define the Redemption Catalogue as business rules.

D : Create an Apex Class and implement a Redemption Catalogue engine.

Answer: C

Question 3

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Question 4

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portalfor the Loyalty Program.What is the last step the Salesforce Administrator must complete?

Options :

A : Associate the Loyalty Program with the site

B : Activate the Experience Cloud site

C : Add the relevant Experience Cloud components to the pages

D : Create the Experience Cloud site

Answer: B

Question 5

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to thepromotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performedwithin the org to achieve the required action with minimal configuration effort in mind?

Options :

A : “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

B : Add the Segmented “Loyalty program members” to a new “Campaigns”.

C : Create a custom report using “Salesforce reports”.

D : Create a new segment within CDP.

Answer: A,D

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