Question 1

A financial company wants to integrate Salesforce CRM with their Loan Management System (LMS). What key factor should be considered to ensure CRM success?

Options :

A : The integration should allow for real-time updates of loan application status in Salesforce

B : The Salesforce UI should mimic the look and feel of the LMS

C : The LMS should be accessed only through Salesforce after integration

D : The LMS data should be manually entered into Salesforce to avoid data discrepancies

Answer: A

Question 2

A company wants to standardize exception tracking, handling, and analytics. Given the following actions:

1. Build a company wide logging service hosted on a middleware platform

2. Create case object records for exceptions based thresholds

3. Change all their Apex Loggers to publish Application Exceptions as custom Platform Events.

Which two specifications should the integration architect include in the logging service architecture?

Choose 2 answers

Options :

A : Receive Application Events through Change Data Capture (CDC).

B : Create Salesforce Cases using the Salesforce REST, SOAP or Bulk API.

C : Create Salesforce Cases conditionally using automatic Case creation rules.

D : Subscribe to the Application Exceptions using the Salesforce Streaming API.

Answer: B,C

Question 3

An organization is planning to integrate its Salesforce CRM platform with an external billing system. As an integration architect, which of the following is a non-functional requirement for this integration?

Options :

A : The integration must allow creating invoices in the billing system from Salesforce

B : The integration must support high availability to ensure continuous operation

C : The integration must allow updating customer contact details from Salesforce to the billing system

D : The integration must support automatic notifications when an invoice is paid

Answer: B

Question 4

You are a Salesforce Integration Architect for a retail company that wants to integrate its website with Salesforce. The website needs to create and update a large number of products in Salesforce, and the updates need to be processed as fast as possible. Which Salesforce API would be the most appropriate for this use case?

Options :

A : REST API

B : Bulk API

C : SOAP API

D : Metadata API

Answer: B

Question 5

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.Senior Management has requested that monitoring is to be in pla for Operations to notify anydegradation in Salesforce performance.How should an integration consultant implement monitoring?

Options :

A : Use Salesforce limits API to capture current API usage and configure alerts for monitoring.

B : Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.

C : Identify critical business processes and establish automation to monitor performance against established benchmarks.

D : Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Answer: C

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