Question 1

Your organization is implementing a Salesforce CRM system and wants to integrate it with an existing ERP system to streamline the sales process. What key factor should be considered to ensure the success of this CRM initiative?

Options :

A : Seamless synchronization of inventory data between the two systems

B : Ignoring legacy data as it is not relevant

C : Not sharing customer data between the systems

D : Avoiding real-time data synchronization to prevent system overload

Answer: A

Question 2

A financial company wants to integrate Salesforce CRM with their Loan Management System (LMS). What key factor should be considered to ensure CRM success?

Options :

A : The integration should allow for real-time updates of loan application status in Salesforce

B : The Salesforce UI should mimic the look and feel of the LMS

C : The LMS should be accessed only through Salesforce after integration

D : The LMS data should be manually entered into Salesforce to avoid data discrepancies

Answer: A

Question 3

A manufacturing company wishes to integrate Salesforce with their existing inventory management system (IMS). The requirement is to keep Salesforce up-to-date with inventory changes in real-time. However, the IMS is known to have performance issues during peak business hours. As a Salesforce Certified Integration Architect, what would be the primary concern in this scenario?

Options :

A : The design and user interface of the IMS

B : The IMS performance issues during peak hours

C : The manufacturing company-s branding

D : The reporting structure of the manufacturing company

Answer: B

Question 4

A company needs to integrate Salesforce with a legacy system. The legacy system uses an old database and has performance limitations. The integration should not impact the performance of the legacy system. Also, the security team mandates the use of OAuth 2.0 for secure access. Which integration approach would you suggest?

Options :

A : Use Bulk API with OAuth 2.0 for pulling data from Salesforce periodically

B : Use SOAP API with OAuth 2.0 and pull data from Salesforce in real-time

C : Use Streaming API with OAuth 2.0 and listen for changes in Salesforce

D : Use REST API with OAuth 2.0 for pulling data from Salesforce in real-time

Answer: A

Question 5

Your organization has an integration requirement to load large volumes of data into Salesforce from a legacy system on a nightly basis. The process must be efficient and not disrupt normal operations during the business day. What would be the appropriate Salesforce API to use in this scenario?

Options :

A : SOAP API

B : Streaming API

C : Bulk API

D : REST API

Answer: C

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