Question 1

Which of the following statements about a 'Force Field Analysis' are true?It can reveal both barriers to overcome and possible sources of resistance.It should be created independently by the change manager.

Options :

A : Only 1 is true.

B : Only 2 is true.

C : Both 1 and 2 are true.

D : Neither 1 nor 2 is true.

Answer: A

Question 2

According to the 'change formula' (Beckhard and Harris), which response will increase the desirability to an individual of the proposed change or end state?

Options :

A : Focus on the benefits of the change.

B : Communicate the 'burning platform.'

C : Clarify the steps users need to take.

D : Put mitigations in place to reduce risk.

Answer: A

Question 3

Which definition describes 'transition' in Bridges’ model of human transitions?

Options :

A : The planned actions required to make a change.

B : The emotional process of adjusting to a change.

C : The time elapsed between letting go of the old and experimenting with new ways.

D : The physical process of adopting new changes.

Answer: B

Question 4

Which delivery strategy makes the idea of 'Minimum Viable Change Practice' particularly useful?

Options :

A : Big Bang.

B : Phased

C : Voluntary Adoption.

D : Many small incremental/iterative releases.

Answer: D

Question 5

What role is responsible for the delivery of the project from Foundations through to Deployment?

Options :

A : Business Sponsor

B : Business Visionary

C : Project manager

D : Technical Coordinator

Answer: C

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