Question 1

A field sales rep is ready to capture a Healthcare Providers (HCPs) signature on an iPad for a sample drop-off. For Food and Drug Administration (FDA) 21 CFR Part 11 compliance, the system must capture the image of the signature and create a non-editable audit trail linking the signature to the specific samples and timestamp. Which Agentforce Life Sciences for Customer Engagement feature should an Agentforce Life Sciences Consultant enable to support this rigorous audit requirement?

Options :

A : Shield Audit Trail

B : DocuSign for Salesforce

C : Digital Verification

Answer: C

Question 2

A field sales rep facilitated a œLunch and Learn session with three different Healthcare Providers (HCPs) at a healthcare clinic. The interaction is logged as a Group Visit in the Agentforce Life Sciences mobile app. How does the system automatically structure the data records for this interaction?

Options :

A : Individual Visit and Provider Visit records for each attendee are created with a self-lookup to the Parent Visit.

B : One parent Visit record is created, as well as three child Provider Visit records, one for each attendee.

C : One parent Visit record is created, as well as three child Provider Visit records, one for each attendee.

Answer: C

Question 3

Cumulus Pharma wants field sales reps to see the most relevant account information directly in the aligned account list. How should the Agentforce Life Sciences Consultant configure the account list columns after a new account list is created?

Options :

A : Configure the Search list to display up to five account fields as columns in search results.

B : Assign ownership to field sales reps and ensure they can configure visible columns.

C : Set the list type to Default and configure up to four fields as visible columns.

Answer: C

Question 4

An Agentforce Life Sciences Consultant wants to identify whether a physician is flagged as a speaker. Which object contains this information in Agentforce Life Sciences for Customer Engagement?

Options :

A : Board Certification

B : Healthcare Provider

C : Person Account

Answer: B

Question 5

Cumulus Pharma requires field sales reps to capture Healthcare Providers (HCPs) communication preferences during a visit. What should an Agentforce Life Sciences Consultant configure so reps can view and update consents in the Agentforce Life Sciences mobile app?

Options :

A : Configure Subscription Filtering Fields in Consent Administration in the Admin Console.

B : Create object metadata cache configuration for Consent Management objects and generate a metadata cache.

C : Create a new Lightning record page for Account and add the consent component to the record page.

Answer: B

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