Question 1

A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

Options :

A : Their iPhone has a restriction that prevents the user from erasing it.

B : Their iPhone is experiencing a software issue and must be restored.

C : Their iPhone is running a previous iOS version and must be updated first.

D : Their iPhone doesn’t support the feature.

Answer: A

Question 2

Brian is trying to share his Personal Hotspot with Aga's Mac. It isn't working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on. Which troubleshooting step should Brian try next?

Options :

A : Tap Settings > Personal Hotspot, then turn on Maximize Compatibility.

B : Set the Allow Others to Join option to Ask.

C : Turn off Low Power Mode.

D : Tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Answer: D

Question 3

Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

Options :

A : WPA Personal

B : WPA3 Enterprise

C : WPA3 Transitional

D : WPA3 Personal

Answer: B

Question 4

Where are sysdiagnose log files located on iPhone?

Options :

A : Settings > Privacy & Security > Analytics & Improvements > Analytics Data

B : Settings > Privacy > Tracking

C : Settings > Privacy > Analytics & Improvements > Share With App Developers

Answer: A

Question 5

The University's MDM administrator configures Setup Assistant to skip Location Services on a

managed iPad. What happens when Location Services is skipped during Setup Assistant?

Options :

A : The user can turn on Location Services.

B : The user can't configure Location Services.

C : The user is required to turn on Location Services.

D : The user is prompted to turn on Location Services.

Answer: B

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