Question 1

What should you use to troubleshoot macOS installation issues?

Options :

A : Single user mode

B : Installer log

C : macOS Recovery Assistant

D : Apple Diagnostics

Answer: B

Question 2

Brian is trying to share his Personal Hotspot with Aga's Mac. It isn't working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on. Which troubleshooting step should Brian try next?

Options :

A : Tap Settings > Personal Hotspot, then turn on Maximize Compatibility.

B : Set the Allow Others to Join option to Ask.

C : Turn off Low Power Mode.

D : Tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Answer: D

Question 3

What is the primary function of Magnifier on an iPhone or iPad?

Options :

A : To increase the device-s battery life

B : To improve the device-s audio quality

C : To enhance the device-s touch sensitivity

D : To act as a digital magnifying glass

Answer: D

Question 4

Which user account type can make system-wide changes on a Mac?

Options :

A : Guest

B : Sharing Only

C : Administrator

D : Standard

Answer: C

Question 5

Lindsey's iPad won't charge. She's using the original Apple power adapter and cable that came with it.

Which troubleshooting step should you try to help Lindsey?

Options :

A : Select Reset Network Settings from Transfer and Reset iPad.

B : Enable Optimized Battery Charging in iPad Settings.

C : Force restart her iPad.

D : Back up her iPad, then erase all content and settings.

Answer: C

Free Apple-Device-Support Mock Exam – Practice Online Confidently

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