Question 1

What should you use to troubleshoot macOS installation issues?

Options :

A : Single user mode

B : Installer log

C : macOS Recovery Assistant

D : Apple Diagnostics

Answer: B

Question 2

Brian is trying to share his Personal Hotspot with Aga's Mac. It isn't working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on. Which troubleshooting step should Brian try next?

Options :

A : Tap Settings > Personal Hotspot, then turn on Maximize Compatibility.

B : Set the Allow Others to Join option to Ask.

C : Turn off Low Power Mode.

D : Tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Answer: D

Question 3

What does a Rapid Security Response do?

Options :

A : Delivers important security improvements between software updates

B : Sends users a security notification if a third party altered system files on their device

C : Prevents users from downloading applications outside the App Store for a specified time

D : Displays a security report to the user with current malware and virus definitions

Answer: A

Question 4

Where can you view the amount of memory that apps are using?

Options :

A : Console

B : Apple Diagnostics

C : System Information

D : Activity Monitor

Answer: D

Question 5

Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Options :

A : Restore

B : Revive

C : Update

D : Erase all Content and Settings

Answer: B

Free Apple-Device-Support Mock Exam – Practice Online Confidently

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