Question 1

You're troubleshooting Michael's managed Mac, and the next step is to start in safe mode. You're asked to

authenticate. What should you use to authenticate?

Options :

A : The recoveryOS password set from MDM

B : The firmware password

C : The organization-linked Activation Lock bypass code

D : The user-linked Activation Lock bypass code

Answer: A

Question 2

What can you do if you forget your iPhone passcode?

Options :

A : Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.

B : Use your Apple ID to get into your phone.

C : Put the phone in recovery mode and attempt to restore it in Apple Configurator.

D : Connect the phone to a mac and erase all content and settings.

Answer: D

Question 3

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options :

A : Do Not Disturb

B : Focus filter

C : Shortcut automation

D : Focus schedules

Answer: B

Question 4

Which setting on a Mac provides a real-time listing of network interface statuses?

Options :

A : System Settings > Network

B : System Settings > General > About

C : System Settings > Privacy & Security

D : System Settings > General > Sharing

Answer: A

Question 5

Brian is trying to share his Personal Hotspot with Aga's Mac. It isn't working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on. Which troubleshooting step should Brian try next?

Options :

A : Tap Settings > Personal Hotspot, then turn on Maximize Compatibility.

B : Set the Allow Others to Join option to Ask.

C : Turn off Low Power Mode.

D : Tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Answer: D

Free Apple-Device-Support Mock Exam – Practice Online Confidently

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