Question 1

Which of the three discovery techniques used in the Discovery phase of Customer research is described here: Occupy the place of your customer and review the entire process through her perspective.

Options :

A : Shadowing

B : Interviewing

C : Embodying

Answer: C

Question 2

Which of the Four Levels of the agile/SCRUM process is defined here? 12 Structural guiding elements derived from the foundational values of Agile development.

Options :

A : Principles

B : Practices

C : Values

D : Frameworks

Answer: A

Question 3

Should the following item be included in a UX Research Plan? Detailed Job Stories from users.

Options :

A : Yes

B : No

Answer: B

Question 4

Which type of Salesforce License is defined here: Regulate functionality to given features in an Org.

Options :

A : Add-On

B : Platform License

C : Edition

D : User License

E : Permission Set License

Answer: B

Question 5

Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers'territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient,complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part ofmultiple territories and is usually working on multiple opportunities at a time.Which technical consideration should a Solution Architect make when designing collaborative forecasting?

Options :

A : Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in themodel

B : If the sales user has many territories assigned to them, it can impact the performance of the forecast.

C : Important details should be tracked at the opportunity line level.

D : Forecast category names can be customized by submitting a Salesforce Support case.

Answer: B

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