Question 1

Can Super User access be used to give access to objects like Cases and Leads?

Options :

A : Yes

B : No

Answer: A

Question 2

Can events be made recurrent?

Options :

A :

Only some, depends on the storage space.

B : No

C :

Only some, depends on the type of Event.

D : Yes

Answer: D

Question 3

Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a

multi-cloud architecture, B2B Commerce, for building the storefront and Service Cloud Web2Case for

offering case management functionality to its resellers. UC notices that the case volume is extremely high and

a number of resellers are raising cases for trivial issues on the B2B Commerce site.

Which two recommendations should a Solution Architect make to help resellers use the site more efficiently

and lower the case volume?

Choose 2 answers

Options :

A : Offload the number of cases received via Web2Case by using Email2Case.

B : Implement Case Deflection.

C : Disable anonymous users on the site.

D : Plan and conduct User Adoption Trainings for resellers on how to use the site.

Answer: A,C

Question 4

Which type of environment is addecuate for this stage in the Application Lifecycle? Test

Options :

A : Partial Copy Sandbox

B : Production

C : Full Copy Sandbox

D : Developer SB or Scratch Org

Answer: D

Question 5

From where can Account Teams be enabled?

Options :

A : From Accounts and Opportunity Teams in Setup.

B : From Team Selling in Setup

C : From Teams and Users in Setup.

D : From Account Teams in Setup.

Answer: D

Free B2B-Solution-Architect Mock Exam – Practice Online Confidently