Question 1

In Reports and Dashboards tools you find some requests with a very poor cache hit ratio (less than 20%). What

can you do in order to increase cache hit ratio and improve website performance? Here a few examples of

triggered URL:

- https://www.myawesomewebsite.com/products?sz=48&start=0&srule=price-low&campaign=ads1

- https://www.myawesomewebsite.com/products?start=0&sz=48&srule=price-low&campaign=ads2

- https://www.myawesomewebsite.com/products?srule=price-low&start=0&sz=48&campaign=ads3

Options :

A : Use URL hashes for parameter campaign

B : New cache partition

C : Create custom cache for this request.

D : Always use the same URL parameter order

Answer: A,D

Question 2

A retail company currently uses 62C Commerce and Marketing Cloud to enable a seamless customer experience. They are evaluating tools to better support customer service activities like their call center for online ordering and social customer service. Which two functionalities should a Solution Architect discuss with the company to explain the value of Service Cloud? Choose 2 answers

Options :

A : Ability to create a B2C storefront using Digital Experiences.

B : Ability to de-duplicate and create a single customer identity.

C : Ability to allow the agent to see purchase history to support case management

D : Ability to have a customer leave a journey when they have an escalated case.

Answer: B,C

Question 3

To properly configure your service connection to Salesforce Marketing Cloud your receive this configuration:

After making a call to this service you receive a ServiceUnavailableException. What could be the reason?

Options :

A : Rate Limit is reached.

B : Commerce Cloud IP not whitelisted on Marketing Cloud.

C : Circuit Breaker is enabled on the service profile and max circuit breaker calls are reached in the allowed time interval.

D : Force PRD Behavior in Non-PRD Environments option in the service configuration is checked.

E : Service mode is Mocked.

Answer: A,C

Question 4

A retail company currently uses 62C Commerce and Marketing Cloud to enable a seamless customer experience. They are evaluating tools to better support customer service activities like their call center for online ordering and social customer service. Which two functionalities should a Solution Architect discuss with the company to explain the value of Service Cloud? Choose 2 answers

Options :

A : Ability to create a B2C storefront using Digital Experiences.

B : Ability to de-duplicate and create a single customer identity.

C : Ability to allow the agent to see purchase history to support case management

D : Ability to have a customer leave a journey when they have an escalated case.

Answer: B,C

Question 5

Our company is planning an integration with a 3rd party provider to get information about product rating. As

an architect you’re in charge of the Interface Specification Document so, you requested all needed information

to the rating provider.

A few days later you receive an email with the desired information:

URL:

http://ratingservice.com/rating/{productID}

User: ratingprovider

Pass: r$afF2!_dA

Select 2 correct answers you should do as an architect after receiving this information:

Options :

A : Use dw.net.HTTPClient to open connection and setProtocol('secure')

B : Use service Framework and verify service mode is live.

C : Contact service provider and ask to for a URL over HTTPS protocol

D : Use service Framework and select service type HTTPS to make connection secure.

Answer: B,C

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