Free Business-Analyst Mock Exam – Practice Online Confidently

Increase your chances of passing the Salesforce Business-Analyst exam questions on your first try. Practice with our free online Business-Analyst exam mock test designed to help you prepare effectively and confidently.

Exam Code: Business-Analyst
Exam Questions: 313
Salesforce Certified Business Analyst (BA-201)
Updated: 06 Jan, 2026
Question 1

Cloud Kicks (CK) wants to Improve the current business process for moving orders from the warehouse to the customer as part of a Commerce Cloud Implementation. The business analyst would like to gather more Information to create the future state process. Who is the most appropriate subject matter expert (SME) to confirm the current business process and elicit deeper understanding of CK's goals, opportunities, and pain points? 

Options :
Answer: C

Question 2

Northern Trail Outfitters (NTO) is a rapidly growing company that needs to hire a business analyst (BA) to help revamp its sales and support processes. The stakeholder at NTO wants to understand the top skills of a BA and has asked a consultant for more information. Which BA skills should the consultant recommend to NTO?

Options :
Answer: C

Question 3

What is the storage of the Developer Pro Sandbox? 

Options :
Answer: D

Question 4

Northern Trail Outfitters is Updating Its customer portal built on Experience Cloud. The team has drafted a user story: "As a customer, I want to be able to chat with a support agent and view my account, see my orders, and ask questions via the customer port. What should a business analyst do to improve this user story?

Options :
Answer: C

Question 5

Over the past month, a business analyst (BA) has worked with various stakeholders at Cloud Kicks to document requirements for an upcoming Tableau implementation. A stakeholder suggested a revision to the requirements. The BA sent the updated requirements to the stakeholders and they signed off. Where should the BA track this milestone?

Options :
Answer: A

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