Question 1

When handling conflict as a facilitator, what is an important skill to demonstrate?

Options :

A : Taking control and dictating the resolution

B : Being impartial and objective

C : Avoiding conflict altogether

D : Pointing fingers and assigning blame

Answer: B

Question 2

How can a facilitator ensure active participation from all members in a large group facilitation?

Options :

A : Only allow the most vocal and talkative members to share their thoughts

B : Encourage all members to contribute by using interactive techniques and asking for input from everyone

C : Allow some members to dominate the conversation while others remain silent

D : Have strict rules about who can speak and when

Answer: B

Question 3

What is the primary responsibility of a facilitator during the orientation phase of a meeting or workshop?

Options :

A : Identifying the meeting objectives

B : Setting the ground rules

C : Building rapport with participants

D : Setting the agenda

Answer: C

Question 4

In a conflict resolution facilitation, what should the facilitator encourage the group to focus on?

Options :

A : Holding grudges

B : Finding a compromise

C : Exploring underlying interests and needs

D : Winning the argument

Answer: C

Question 5

What is the primary focus of the Scrum Master?

Options :

A : Managing the project budget

B : Guiding the stakeholders

C : Facilitating the Scrum events

D : Coaching the Development Team

Answer: C

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