Question 1

Which of the following stages is immediately after problem-finding in lsaksen and Treffinger's creative problemsolving model?

Options :

A : Idea-finding

B : Solution-finding

C : Data-finding

D : Acceptance-finding

Answer: A

Question 2

Which of the following statement is TRUE about the process view of an organization?

Options :

A : It focuses on the customer of the organization

B : It focuses solely on the internal view of the organization

C : It focuses on the functions of an organization

D : It focuses on the organizational structure.

Answer: A

Question 3

Which of the following would you describe about each stakeholder?

Options :

A : Justification

B : Owner

C : Attitude

D : Resolution

Answer: C

Question 4

Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

Options :

A : The rich picture

B : The 'to be' process model

C : The business activity model.

D : The use case diagram.

Answer: A

Question 5

Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?

Options :

A : Those with high power/influence and no interest in the project

B : Those with high power/influence and some interest in the project

C : Those with some power/influence and high interest in the project.

D : Those with some power/influence and some interest in the project.

Answer: B

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