Question 1

Which of the following would be the most effective and motivating way to share information that is intended to influence personnel to embrace Business Continuity?

Options :

A : Use language that is clear and easily accessible to all when producing documents, presentations or training materials

B : Provide detailed explanations on all of the organization and set regular tests to ensure that personnel are taking sufficient interest

C : Ensure that attendance at meetings is recorded and reflected in the staff performance appraisals

D : Send all information via email or the intranet on the assumption that this will be everyones preferred, and most convenient, form of communication

Answer: A

Question 2

When preparing to carry out a Business Impact Assessment (BIA), the Business Continuity professional should:

Options :

A : Review all relevant organization documents to help assess the appropriate parameters and factors to be applied during the process

B : Consult with personnel to determine preferred ways of working in different departments

C : Consider the potential recovery strategies and solutions that may be implemented

D : Ensure that the process includes an external communications procedure

Answer: A

Question 3

Establishing governance arrangements for a Business Continuity Management System (BCMS) is essential in order to:

Options :

A : Develop a project risk register and carry out appropriate risk assessments in the workplace

B : Ensure that there is ongoing commitment across all organizational functions and levels

C : Commission research into approaches taken by organizations

D : Enable the Business Continuity professional to establish their authority and issue instructions on the actions that need to be taken

Answer: B

Question 4

As part of the process to develop a Business Continuity policy, it is important to ensure that:

Options :

A : Access to the policy is restricted to top management and department heads

B : The policy is communicated widely within the organization

C : All personnel who are provided with a copy of the policy are required to confirm that they will treat its contents as confidential

D : Communications specialists take control of the distribution of the policy and the management of any future revisions

Answer: B

Question 5

Which of the following is NOT a way in which an organization can use exercise programs to ensure and validate supply chain continuity?

Options :

A : By including key suppliers in an internal exercise

B : By requiring suppliers to share evidence that recovery plans and exercise programs have been developed and implemented

C : By including a requirement in Service Level Agreements (SLAs) for suppliers to carry out exercise activities and share the outcomes

D : By conducting internal exercises to assess the impact of supply chain failures

Answer: A

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