Question 1

In which duties do process owners involve themselves?

Options :

A : Process owners may manage the process and how work gets done, but not necessarily the people who perform the work

B : Process owners initiate efforts and define incentives, which ensure the process continues to deliver value to its customers

C : All digital transformation projects

D : All business model transformations

Answer: A

Question 2

Which type of software supports custom application generation in business process management?

Options :

A : Enterprise Resource Planning Systems

B : Document Management Systems

C : Intelligent Business Process Management System

D : Enterprise Architecture Management System

Answer: C

Question 3

What does a business process define?

Options :

A : The company's strategy

B : The sequence of activities to achieve an intended result

C : End-to-end interaction points with all stakeholders

D : The internal activities to produce a product or service

Answer: B

Question 4

During transformation projects, what is the responsibility of middle management?

Options :

A : Define strategy and objectives

B : Determine necessary changes in everyday operations

C : Check and question all operations

D : Link the strategy to the planned change

Answer: B

Question 5

What is meant by Continuous Process Improvement?

Options :

A : The possibility to boost salaries and bonus plans for employees

B : It allows for continuous evaluation of process performance within the BPM life cycle

C : Additional obligations to process owners but not top management

D : The ability to improve the process at any time applying agile techniques

Answer: B

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