Question 1

What is the recommended method for updating MacOS to ensure a smooth and secure upgrade?

Options :

A : Using the App Store to download and install updates

B : Downloading updates from third-party websites

Answer: A

Question 2

What is the primary purpose of USB (Universal Serial Bus) ports on a computer?

Options :

A : To increase the computer's processing power.

B : To enhance the graphics performance of the computer.

C : To connect external devices for data transfer and power supply.

Answer: C

Question 3

Why are help desk technicians considered prime targets for social engineering attacks?

Options :

A : ey have access to sensitive information and systems.

B : ey typically work alone and are isolated from other employees.

C : ey are responsible for managing physical security.

D : ey are less likely to follow security protocols.

Answer: A

Question 4

What is the primary function of AirDrop in MacOS?

Options :

A : share files wirelessly between nearby Apple devices

B : back up data to iCloud

C : connect to external displays

D : access network settings

Answer: A

Question 5

What action should a user take if their malware scan detects threats?

Options :

A : nore the results and continue using the computer.

B : arantine or delete the detected threats as recommended by the antivirus software.

C : n another scan immediately without taking any action.

D : able the antivirus software to prevent false positives.

Answer: B

Free CCST-IT-Support Mock Exam – Practice Online Confidently