Question 1

Which tool can a Windows user use to find detailed information about their hardware, including the processor and memory specifications?

Options :

A : config

B : k Manager Option

C : ent Viewer

D : tem Information

Answer: B

Question 2

What is the primary benefit of using RMM tools in a managed service provider (MSP) environment?

Options :

A : M tools allow for manual troubleshooting of each device individually.

B : M tools help manage software licenses and ensure compliance.

C : M tools provide a way to only monitor hardware health without software management.

D : M tools are only used for remote access to client devices.

Answer: B

Question 3

What setting would you adjust to extend your Windows desktop across multiple monitors?

Options :

A : ange the resolution in Display settings

B : just the brightness in Display settings

C : lect "Extend these displays" in Display settings

D : date the graphics driver

Answer: C

Question 4

What is one of the primary features of Cisco Webex that enhances remote support capabilities?

Options :

A : bex only allows video conferencing with no screen sharing capabilities.

B : bex provides integration with third-party applications for streamlined workflows.

C : bex requires users to install separate software for remote desktop control.

D : bex cannot be used on mobile devices.

Answer: B

Question 5

What action should a user take if their malware scan detects threats?

Options :

A : nore the results and continue using the computer.

B : arantine or delete the detected threats as recommended by the antivirus software.

C : n another scan immediately without taking any action.

D : able the antivirus software to prevent false positives.

Answer: B

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