Question 1

When getting final input on a strategic statement of requirements, which of the following could a facility manager provide to department heads to show them the primary and secondary adjacencies between their departments?

Options :

A : Bubble diagram

B : Asset life-cycle model

C : Strategic creative analysis (SCAN)

D : Workflow diagram

Answer: A

Question 2

A facility manager needs spontaneous feedback from a service provider. Which type of communication is most appropriate to exchange / transmit the message?Select the correct answer option:

Options :

A : Face-to-face conversation

B : Blog

C : Virtual meeting

D : Written memo

Answer: A

Question 3

A company that designs and manufactures water filtration and treatment systems has outgrown its space and asked FM to locate new space. FM wants to find a facility that will offer more quantity but also more quality space. One candidate facility has a significant amount of open space but few traditional offices for senior and line managers—fewer than the company has now. Would this be a good choice for the company?

Options :

A : No, line manager performance will be compromised by the loss of private offices.

B : Yes, it could support collaboration between design, operations and sales.

C : Yes, today’s organizations need fewer, closed areas.

D : No, the facility needs to separate noise-producing areas from those that need quiet concentration.

Answer: B

Question 4

Which of the following statements best describes statistical process control?

Options :

A : Describes a variable-s tendency to increase, decrease, or remain unchanged over time

B : Determines whether a relationship exists between variables and the strength of the relationship

C : Identifies specific areas for improvement and measures variations in outputs

D : Calculates mean, mode, and median measures of central tendency

Answer: C

Question 5

What is the first course of action that should be taken when you have identified a contractor's difficulty to perform on a contract?

Options :

A : Line up another contractor to take over project work.

B : Prepare to take immediate legal action to avoid unnecessary delays.

C : Seek the advice of senior management and corporate legal counsel.

D : Speak to the contractor about your concern and discuss possible remedies.

Answer: D

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