Question 1

A facility manager has developed a new health and safety program. What should be the next step?

Options :

A : Post the program on the internal website for employees to read and take action.

B : Put a notice on the bulletin board explaining the health and safety program.

C : Send out an email announcing the new health and safety program.

D : Develop a formal communication plan outlining the various tools used to communicate to the staff.

Answer: D

Question 2

Which of the following documents typically describes the business need for a project such as legal requirements, customer requirements, market demand, or social needs?

Options :

A : Statement of requirements

B : Conceptual project budget

C : Project charter

D : Project objectives statement

Answer: C

Question 3

Various workers in a facility are complaining about neck, shoulder, and back pain. The facility manager decides to execute an ergonomic audit. What is the primary purpose of an ergonomic audit?

Options :

A : Identify new requirements for ergonomic equipment.

B : Improve worker productivity.

C : Identify existing problems and prevent future injuries.

D : Determine a training program for the workers.

Answer: C

Question 4

In a factory area, workers assembling small sensing devices complain of headaches towards the end of their shifts. The facility manager assesses the area and notes that the lighting primarily comes from banks of fluorescent lighting, positioned above the assembly areas, well above the workers’ heads. The light is very bright and reflects off work surfaces. Which of the following tactics to improve lighting should the facility manager recommend to Operations?

Options :

A : Decrease the number of overhead lamps and lower the ambient light level in the area.

B : Paint the area’s walls and floors a bright color that will reflect and maximize the amount of available light.

C : Use overhead lighting to provide ambient light and install task lighting for each worker.

D : Increase the amount of natural light entering the work area.

Answer: C

Question 5

Which of the following could show simultaneously that a proposed facility management strategy provides the highest return at the lowest risk and that the plans are aligned to the organization’s strategy?

Options :

A : Strategic creative analysis (SCAN)

B : Financial data benchmarking

C : Scenario planning

D : Economic feasibility studies

Answer: D

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