Question 1

The sales manager of an organisation has requested that you accept sales figures for the month, which contain misleading statements of sales, for the purpose of calculating sales team bonuses.
Which of the following fundamental ethical principles would this request breach?

Options :

A : Objectivity

B : Confidentiality

C : Integrity

D : Professional behaviour

Answer: C

Question 2

WhichTWOof the following statementsare NOT characteristics of a robust 'coaching climate'?

Options :

A : Personal growth, team development and Organizational learning are integrated.

B : Coaching is seen primarily as an opportunity to be proactive rather than reactive.

C : People are able to engage in destructive confrontation.

D : Time for reflection takes place only out of office hours.

E : People are recognised and rewarded for sharing knowledge.

Answer: C,D

Question 3

Johnson. Scholes and Whittington described three criteri
a. 'Suitability, Feasibility and Acceptability' to evaluate potential strategies. Which of the following statements relate to the three criteria? Select ALL that apply.

Options :

A : Concerned with the expected performance outcome

B : Concerned with whether the strategy addresses the circumstances in which an organisation is operating.

C : Concerned with the ability of the business to renew itself.

D : Concerned with the latest reported results

E : Concerned with whether the strategy could be made to work in practice.

Answer: A,B,C

Question 4

XYZ is a local tourist attraction.XYZ has a website on which it advertises all of its forthcoming events. XYZ's customers can also use the website to book tickets for these events and can also contact XYZ by email. XYZ's website also uses a range of interactive technologies including geographical location and map facilities and links to external information sites such as the local tourism board and local hotel listings.
Which of the following best describes the range of interactive technologies used by XYZ within its website?

Options :

A : Social media

B : Information Sharing

C : Mash-up

D : Competence syndication

Answer: C

Question 5

TUV had an employee turnover rate of 25% among new recruits and was becoming short of skilled workers. The Board of TUV realized there was something dramatically wrong and called in consultants to assess the problem. The consultants recommended transformational change in that TUV should redesign the entire production system, change the placement of all equipment and the flow of work, redefine every job and give all workers new assignments.
Which type of change did the consultants recommend for TUV?

Options :

A : Evolution

B : Reconstruction

C : Revolution

D : Adaptation

Answer: B

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