Question 1

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 2

What component within an enterprise search engine digests Web pages and information received from databases and file directories in order to extract pertinent metadata and text?

Options :

A : Indexer

B : Document processor

C : Crawler

D : Content categorizer

Answer: B

Question 3

An organization has an issue with identifying the most recent version of information stored on shared drives. The organization should do which of the following to resolve this issue?

Options :

A : Migrate to a document management solution.

B : Establish naming conventions for versions.

C : Create spreadsheets with versioning information

D : Implement a records management program.

Answer: A

Question 4

A committee has to periodically develop and publish meeting agendas, meeting minutes, and reports. Which of the following tools would provide the most effective collaboration?

Options :

A : Blog

B : Email

C : Wiki

D : Microblogging

Answer: C

Question 5

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

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