Question 1

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 2

A common characteristic of folksonomies is that they

Options :

A : Are somewhat slow to develop because of the initial planning required.

B : Arise in hierarchical environments where administrators can oversee them.

C : Feature strong bibliographic control provided by their formal structure.

D : Provide an opportunity for collaborative classification by multiple users.

Answer: D

Question 3

Best practice for managing email is to

Options :

A : Keep email indefinitely to avoid spoliation.

B : Keep only those emails that are needed, for as long as they are needed.

C : Delete email on a regimented schedule.

D : Allow employees to manage their own email as they choose.

Answer: B

Question 4

An organization has an issue with identifying the most recent version of information stored on shared drives. The organization should do which of the following to resolve this issue?

Options :

A : Migrate to a document management solution.

B : Establish naming conventions for versions.

C : Create spreadsheets with versioning information

D : Implement a records management program.

Answer: A

Question 5

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

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