Question 1

Information maintained by an organization exists in multiple copies and formats. Which of the following options best satisfies legal requirements and promotes the organization's efficiency?

Options :

A : Require all copies of a record to be retained per the organization-s records retention schedule (RRS).

B : Designate an officer of record to maintain the official copy, and delete all other copies immediately.

C : Designate an officer of record to maintain the official copy, and establish shorter retention periods for copies.

D : Scan all paper records, designate the scanned version as the official copy, and destroy all paper copies.

Answer: C

Question 2

What component within an enterprise search engine digests Web pages and information received from databases and file directories in order to extract pertinent metadata and text?

Options :

A : Indexer

B : Document processor

C : Crawler

D : Content categorizer

Answer: B

Question 3

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 4

Key components of a successful email management program include which of the following? (Choose 2)

Options :

A : Utilizing technology as the main program driver

B : Developing policies and procedures

C : aTaking into consideration business processes

D : Managing email in distributed environment

Answer: B,C

Question 5

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

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