Question 1

Cloud Dimensions is reviewing the metrics provided by their CMDB Correctness Scorecard. In reviewing the Duplicate metric for the Server class, it displays Healthy CIs/Evaluated 700/800. Which of the following is true regarding the duplicate server records calculated on the Duplicate metric?

Options :

A : 700 server records are duplicates in the CMDB

B : 100 server records are duplicates in the CMDB

C : 700 Linux and 800 Windows server records are duplicates in the CMDB

D : 800 server records are duplicates in the CMDB

Answer: B

Question 2

Responsible for the technical configuration, access controls (ACLs), and setting up Discovery schedules.

Options :

A : CMDB Process Owner

B : CMDB Admin

C : Service Owner

D : Configuration Manager

E : CI Analyst

Answer: B

Question 3

What are two terms commonly used interchangeably with ServiceNow Discovery (Horizontal Discovery)?

Options :

A : IP-based discovery

B : Top-down discovery

C : ML powered mapping

D : Tag-based discovery

E : Agentless discovery

Answer: A,E

Question 4

Your CMDB has many server CIs that have not been updated for more than 18 months.The infrastructure team confirms that most of these servers were physically removed from the data center, but they still want some time to refer to configuration history for audits before the records are fully removed.As the CMDB admin using CMDB Data Manager, which combination of policies best fits this requirement?

Options :

A : Only an Archive policy that moves the CIs to an archive table as soon as they are stale

B : A Retire policy followed by a Delete policy that runs on archived records

C : A Retire policy followed by an Archive policy for the stale servers

D : Only a Delete policy that removes the CI as soon as it becomes stale

E : A Data Certification policy that asks owners to confirm each server CI every 30 days

Answer: C

Question 5

A CMDB administrator recently set the global system property glide.class.downgrade.enabled to false. The administrator runs Discovery against a specific server. The IRE identifies that the server exists in the CMDB as a Windows Server CI, but the incoming payload suggests it should be reclassified to the generic Server class (a class downgrade). What is the resulting action in the system, and why?

Options :

A : The CI is automatically moved to the Server class, but a log entry is created.

B : The IRE stops processing the payload, and the CI remains untouched, without any task generated.

C : A Reclassification Task is generated, allowing the administrator to manually approve or reject the downgrade.

D : The CI is automatically deleted from the Windows Server class.

Answer: C

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