Question 1

Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?

Options :

A : Transfer order line

B : Consumable model

C : Work order task

D : Part requirement

Answer: D

Question 2

What does it mean when you set a work order task as an upstream task?

Options :

A : The downstream task must he approved before completing an upstream task

B : The task must he completed before any downstream tasks can be started

C : The task is dependent on another work order request

D : The task cannot he started until any upstream tasks have been completed

Answer: B

Question 3

As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?

Options :

A : Matching Mandatory Parts for Dynamic Scheduling

B : Matching Agents With Most Parts For Dynamic Scheduling

C : Matching Skills for Dynamic Scheduling

D : Matching Skill Level Gap for Dynamic Scheduling

Answer: A

Question 4

When can work order tasks be dispatched?

Options :

A : Parts have been sourced

B : Field agent is assigned

C : Customer books an appointment

D : Dispatch group is assigned

Answer: B

Question 5

Which mobile application does field service use?

Options :

A : Now Mobile

B : Mobile Agent

C : Mobile Studio

D : Mobile Onboarding

Answer: A

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