Question 1

Which of the following data elements are key to an effective Software Asset Management practice within SeiviceNow? (Choose four.)

Options :

A : Software allocations

B : Software models

C : Foundation data

D : Software contracts

E : Software entitlements

Answer: A,B,C,E

Question 2

As part of the discovery process, when records are written to the software installation table a check isperformed to determine if the information already exists in the discovery model table, if a record exists, whatdoes the system do?

Options :

A : The record is deleted and recreated to ensure the most recent discovery model is recorded.

B : Nothing, the record exists so it is ignored.

C : A new record is created for the installation in the discovery model table.

D : A reference to the discovery model record is identified and associated to the software installation record.

Answer: A

Question 3

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Options :

A : Fix script

B : Scheduled job

C : Business rule

D : Integration

E : Workflow

Answer: B,D

Question 4

License metrics can be defined for which of the following? (Choose four.)

Options :

A : Publishers

B : Users

C : Cores

D : Devices

E : Metric Types

F : Operating Systems

G : Processors

Answer: A,C,D

Question 5

A user is notified their software install has been flagged for reclamation. The user declines approval. What is the next step in the workflow?

Options :

A : Nothing happens.

B : The user-s manager must approve or decline the reclamation.

C : The reclamation candidate is removed from the candidate list.

D : The software is reclaimed since it was not in use.

Answer: B

Free CIS-SAM Mock Exam – Practice Online Confidently

Buying Options: