Question 1

As part of the discovery process, when records are written to the software installation table a check isperformed to determine if the information already exists in the discovery model table, if a record exists, whatdoes the system do?

Options :

A : The record is deleted and recreated to ensure the most recent discovery model is recorded.

B : Nothing, the record exists so it is ignored.

C : A new record is created for the installation in the discovery model table.

D : A reference to the discovery model record is identified and associated to the software installation record.

Answer: A

Question 2

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination ofthe following methods to explore the devices. (Choose three.)

Options :

A : Agents

B : Signature files

C : Patterns

D : Probes

E : Sensors

Answer: A,C

Question 3

What are the available actions associated with the Normalization Suggestions feature? (Choose two.)

Options :

A : Accept – updates the discovery model with suggested values

B : Reject – ignores the suggestion. The next time the scheduled job is executed, it will not pick the samepackage or rule that was rejected previously

C : Save – allows you to save the suggestion to review again later

D : Ignore – ignores the suggestion. All fields are updated to read only until the next time the job is executedwith the same package or rule that was ignored previously.

E : Create – creates a discovery model with suggested values

Answer: B,C

Question 4

Which of the following are required to import usage data using the System Center Configuration Manager (SCCM) data? (Choose three.)

Options :

A : Reclamation Candidate

B : Software Product

C : SCCM Application

D : Software Models

E : Product Process

F : Reclamation Rule

Answer: A,C,D

Question 5

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Options :

A : Fix script

B : Scheduled job

C : Business rule

D : Integration

E : Workflow

Answer: B,D

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