Question 1

Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

Options :

A : The CIO and the program steering committee

B : Business executives and the l&I governance board

C : IT managers and IT process owners

D : The risk and compliance function and IT audit

Answer: A

Question 2

To gain the GREATEST benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of:

Options :

A : the regulatory compliance function

B : the entire enterprise.

C : the IT function.

Answer: B

Question 3

An enterprise is not having success implementing IT governance because key staff are not participating in planning meetings. What is the MOST likely underlying cause?

Options :

A : Lack of consequences for not attending

B : Failure to utilize program management principles

C : Lack of senior leadership commitment

Answer: C

Question 4

Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

Options :

A : Conduct a capabilities assessment

B : Calculate return on investment (ROI)

C : Perform a process risk assessment.

Answer: C

Question 5

Which of the following governance components is ESSENTIAL for effective decision making?

Options :

A : People, skills and competencies

B : Processes

C : Organizational structures

Answer: A

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