Question 1

Which of the following would be an appropriate metric to align with a goal of “Delivery of programs on time, on budget, and meeting requirements and quality standards”?

Options :

A : Percent of stakeholders satisfied with program/project quality

B : Percent of business staff satisfied that IT service delivery meets agreed service levels

C : Level of user satisfaction with the quality and availability of I&T-related management information

Answer: A

Question 2

When designing an IT governance system, the NEXT step after considering the enterprise's strategic business objectives is to assess:

Options :

A : the enterprise-s risk profile.

B : the IT implementation method.

C :

the role of IT within the enterprise.

Answer: A

Question 3

Which enterprise role ensures the board is kept informed of major decisions related to value delivery of I&T deployment in accordance with the enterprise strategy?

Options :

A : Chief information officer

B : Executive committee

C : Chief executive officer

Answer: A

Question 4

Which of the following governance components is ESSENTIAL for effective decision making?

Options :

A : People, skills and competencies

B : Processes

C : Organizational structures

Answer: A

Question 5

Which of the following BEST describes the “managed innovation” management objective of the COBIT core model?

Options :

A : Optimize available IT capabilities to support the IT strategy and roadmap

B : Achieve competitive advantage, improve customer experience and improve operational effectiveness.

C : Support the digital transformation strategy of the organization and deliver the desired value.

Answer: B

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