Question 1

Benchmark is a term used to describe

Options :

A : Internal organizational performance

B : Progressive attainment of improvement

C : Achievement of outcomes

D : Measurement against others

Answer: D

Question 2

Which of the following is the key responsibility of a healthcare quality professional in all types of facilities and organizations?

Options :

A : Coordinate internal support for quality improvement activities.

B : Identify safety issues of the facility.

C : Resolve the management problems of the organization.

D : Correct clinical quality problems.

Answer: A

Question 3

As part of survey preparation, a quality professional follows the experience of care for several patients throughout the organization. This is an example of using

Options :

A : system tracers.

B : focused tracers.

C : individual tracers.

D : program-specific tracers.

Answer: C

Question 4

Which of the following represents an unintended consequence of payer-driven quality initiatives?

Options :

A : Increased use of healthcare services

B : Improved population health

C : Improved patient care

D : Increased use of performance data by stakeholders

Answer: A

Question 5

Which of the following is an important characteristic of a performance indicator?

Options :

A : time-limited

B : process-oriented

C : measurable

D : outcome-oriented

Answer: C

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