Question 1

Leadership wants to leverage technology as a strategy for improvement of patient safety. Which of the following best illustrates this is occurring?

Options :

A : Staff are unable to move past a required double check without a second staff member using their log in.

B : There is less oral communication of the team, replaced by communication in the electronic medical record.

C : There is an increase in workarounds recorded by the barcode medication administration system (BCMA).

D : A decrease is noted in the number of adverse events reported in the electronic incident reporting system.

Answer: D

Question 2

Which of the following Is the best example of effective learning in a learning organization?

Options :

A : management team taking a posttest after reading a bulletin on a regulatory standard

B : management team auditing staff performance after a training program

C : staff watching a video on how to complete a patient admission assessment

D : staff using the results of a root cause analysis to change processes and improve patient safety

Answer: D

Question 3

Which of the following would best facilitate the development of priorities?

Options :

A : comparing target versus actual performance

B : creating a plan to evaluate performance

C : surveying staff for potential priorities

D : selecting valid and reliable metrics for the balanced scorecard

Answer: A

Question 4

A performance improvement team is looking at data from similar medical centers to improve patterns of care. This method of assessment is known as:

Options :

A : Outcome measurement

B : Benchmarking

C : Peer review

D : Statistical analysis

Answer: B

Question 5

Four surgical centers formed a collaboration to reduce post-operative infection rates. The goal was to reduce infection rates by 20% from baseline. Which center met the goal?

Options :

A : Center A

B : Center B

C : Center C

D : Center D

Answer: D

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