Question 1

Which of the following statements most accurately describes health literacy?

Options :

A : maintains an individual health perspective

B : designs care around the needs of the patient

C : changes health behaviors and decisions

D : emphasizes people's ability to understand health information

Answer: D

Question 2

An orthopedic surgery practice has been working on improving patient safety for the last 3 years. The following data table is available: Which of the following is the most appropriate conclusion about patient safety outcomes?

Options :

A : The patient safety culture has remained consistent.

B : Patient safety outcomes have improved.

C : The increase in "time-outs" has reduced patient harm.

D : The safety event rate has remained stable.

Answer: C

Question 3

An organization has Implemented a quality improvement project. The goal is a mean compliance rate of 90%. The results of observations are found in the table below:+Which focus area presents the greatest opportunity for the organization?

Options :

A : environment of care

B : pain management

C : patient flow

D : infection prevention

Answer: C

Question 4

A multidisciplinary team completed a quality improvement project and wants to evaluate the team’s performance. Which of the following is most helpful?

Options :

A : Illustrate accomplishments using a fishbone diagram.

B : Survey physicians’ opinions of project outcome.

C : Assess member completion of assigned tasks.

D : Perform a force field analysis.

Answer: C

Question 5

Which of the following tools will best help a quality professional to exhibit project activities and results?

Options :

A : Storyboard

B : Value Stream Map

C : Gantt Chart

D : Prioritization Matrix

Answer: A

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