Question 1

Which is the most effective approach for a talent development professional to test and evaluate learning management systems (LMSs)?

Options :

A : Request a list of available features so functional experts can conduct an evaluation of each LMS

B : Set up a site visit to each vendor's location so that key administrators can experience a live demonstration of the LMS

C : Ask for an online demonstration of each LMS for executives and managers of the organization

D : Request access to each LMS for the review team to test out the system's functionality and features

Answer: D

Question 2

An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off. A year later, the turnover rate had not changed. Which is the best approach for solving the issue?

Options :

A : Complexity theory

B : Systems thinking

C : Organizational change theory

D : Six Sigma

Answer: B

Question 3

A talent development (TD) professional has been asked to evaluate the capability of an organization's employees to move into positions of greater responsibility when required. The deliverable will be a report on the skill sets for succession in the organization. What would be the most effective approach for the TD professional to take?

Options :

A : Research and recommend an assessment process such as a 360-degree assessment or a psychometric assessment; review data contained in the performancemanagement system, including past performance reviews

B : Hold focus groups with employees interested in leadership positions to identify potential leaders; meet with senior leaders individually to discuss who they feel could take on greater responsibility within the organization

C : Review company training records for past training attendance in leadership sessions; review project committees and leadership roles taken in the committees

D : Send a survey asking about future leadership potential and interest from employees; follow up with a group discussion for those expressing interest in a leadership position

Answer: A

Question 4

In project management, which is a best practice prior to creating a communication plan?

Options :

A : Select the primary communication method

B : Analyze the needs of the stakeholders

C : Manage the expectations of the stakeholders

D : Identify the primary communicator

Answer: B

Question 5

Determining appropriate sample size for a project depends on which element?

Options :

A : The frequency with which the tool is administered

B : The type of research methodology that has been selected

C : The ease with which members of the population may be identified

D : The level of confidence that the results were not caused by chance

Answer: D

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