Question 1

Which one of the following is NOT a typical rating of a usability finding?

Options :

A : Positive finding

B : Minor problem

C : Major problem

D : Critical problem

E : Essential problem (must be fixed regardless of cost)

F : Catastrophic problem (life-threatening problem)

Answer: D

Question 2

Which three of the following deliverables are created during the activity "Understand and specify the context

of use"?

Options :

A : User needs

B : Description of the context of use

C : Personas

D : As-is scenarios

E : User requirements

F : Low-fidelity prototype

Answer: B,C,D

Question 3

Which one best describes a "Pre-session interview?

Options :

A : An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.

B : The first activity in an interview or a usability test session where the usability test participant isinformed about the purpose of the interview or usability test and what their role and contribution will be

C : An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.

D : Reports the results of a usability test, a usability inspection or a user survey

E : Shows a difficulty in using the user interface that affects the ability of the user to achieve their goalseffectively, or efficiently, or with satisfaction.

F : Used as a measure of usability findings from a usability test to indicate the impact and criticality on theuser experience and the consequences.

Answer: C

Question 4

Which three of the following are dialogue principles?

Options :

A : Conformity with user expectations

B : Suitability for learning

C : Suitability for usability

D : Suitability for the task

E : Suitability for engagement

F : Accessibility

Answer: A,B,D

Question 5

Which one of the following statements best characterises a usability test?

Options :

A : A moderated, problem-oriented discussion between representative users

B : An expert carefully evaluates the interactive system to uncover usability problems

C : Representative users are asked to give their opinion about the interactive system

D : Representative users evaluate the interactive system using a questionnaire

E : Representative users are observed while they solve representative, given tasks using the interactive system

F : Representative users test the interactive system in order to find faults and defects

Answer: A

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