Question 1

Which one of the following is NOT a typical rating of a usability finding?

Options :

A : Positive finding

B : Minor problem

C : Major problem

D : Critical problem

E : Essential problem (must be fixed regardless of cost)

F : Catastrophic problem (life-threatening problem)

Answer: D

Question 2

What are dialogue principles?

Options :

A : Dialogue principles and heuristics are general guidance for the design of the system architecture.

B : Dialogue principles and heuristics are general guidance for the design of usable boot technologies.

C : Dialogue principles and heuristics are general guidance for the design of usable programming interfaces

D : Dialogue principles and heuristics are general guidance for the design of usable dialogues.

Answer: D

Question 3

What are qualitative user requirements?

Options :

A : Qualitative user requirements set measurable goals for usability and user experience.

B : Qualitative user requirements address the way in which the interactive system is used to arrive at a usergoal

C : Qualitative user requirements address the way in which the system is designed

D : Qualitative user requirements provide a basis for the design of the interactive system and can be verifiedby evaluating the interactive system.

E : Qualitative user requirements qualify the need for the user requirement in question

F : Qualitative user requirements set measurable design on quantitative user requirements

Answer: B,D

Question 4

Which three of the following deliverables are created during the activity "Understand and specify the context

of use"?

Options :

A : User needs

B : Description of the context of use

C : Personas

D : As-is scenarios

E : User requirements

F : Low-fidelity prototype

Answer: B,C,D

Question 5

Which one of the following statements best characterises a usability test?

Options :

A : A moderated, problem-oriented discussion between representative users

B : An expert carefully evaluates the interactive system to uncover usability problems

C : Representative users are asked to give their opinion about the interactive system

D : Representative users evaluate the interactive system using a questionnaire

E : Representative users are observed while they solve representative, given tasks using the interactive system

F : Representative users test the interactive system in order to find faults and defects

Answer: A

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