Question 1

In an ISO-compliant quality system, which of the following methods would be most effective for identifying employee training needs?

Options :

A : Allowing employees to identify their own training needs

B : Conducting a needs analysis for each job category

C : Requiring all employees to complete the same training courses

D : Requiring supervisors to identify training for their employees

Answer: B

Question 2

During a daily production meeting, the materials manager discusses a priority shipment that is being delayed due to material being placed on hold from a nonconformance. The process engineer was present when the material was placed on hold and states that the nonconformance will not impact fit. form or function. The manufacturing manager shares that per the ISO standard, the risk should be accepted and the product should be shipped. Which action would be most appropriate for the quality engineer to take first?

Options :

A : Commit to initiating a deviation and allow the material to ship but complete a corrective action

B : Commit to completing a corrective action but insist that the material be scrapped since it is nonconforming

C : Commit to expediting the review and disposition of the nonconforming material with the MRB

D : Commit to getting approval from the quality manager to allow the material to ship

Answer: C

Question 3

Which of the following activities is a form of error-proofing?

Options :

A : Housekeeping

B : Fixture design

C : Equipment calibration

D : Double sampling

Answer: B

Question 4

The holes in this drawing have what kind of tolerance?The holes in this drawing have what kind of tolerance?

Options :

A : Collateral

B : Bilateral

C : Unilateral

D : Vertical

Answer: B

Question 5

Which of the following criteria must be considered when a classification of defects system is established?

Options :

A : The current cost of quality system

B : The financial impact of the defects

C : Tightness of tolerance as an indication of failure

D : The relative seriousness of the defects

Answer: D

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