Question 1

What is the union of the sets {1, 2, 3} and {3, 4, 5}?

Options :

A : {1, 2, 3}

B : {1, 2, 3, 3, 4, 5}

C : {3}

D : {1, 2, 3, 4, 5}

Answer: D

Question 2

A service company has a process for responding to customer inquiries. The upper specification limit for response time is 2 hours, the lower specification limit is 1 hour, and the process average is 1.5 hours. The standard deviation for this process is 0.2 hours. What is the Cp value for this process?

Options :

A : 3

B : 0.46

C : 1.66

D : 0.83

Answer: D

Question 3

In the context of QFD, what is the role of the House of Quality matrix?

Options :

A : To visually display and analyze customer feedback using word clouds

B : To calculate customer satisfaction scores and identify trends

C : To relate customer needs and requirements to product or service features

D : To predict future purchasing behaviour based on past data

Answer: C

Question 4

A company needs to choose 3 employees to serve as team leaders for a new project. There are a total of 10 employees to choose from. How many different combinations of team leaders are possible?

Options :

A : 30

B : 120

C : 50

D : 10

Answer: B

Question 5

Which of the following best describes categorical data?

Options :

A : Data that represents a numerical value or variable

B : Data that is organized into graphs or charts

C : Data that can be classified into discrete categories

D : Data that is represented by columns and rows

Answer: C

Free CQPA Mock Exam – Practice Online Confidently

Buying Options: