Question 1

You have created a custom field on a standard object in Salesforce and now want to delete the field. Which of the following is true about deleting fields on standard objects?

Options :

A : Deleting a field on a standard object is not possible

B : Deleting a field on a standard object can cause data loss

C : Deleting a field on a standard object does not affect any data

D : Deleting a field on a standard object is the same as deleting a field on a custom object

Answer: B

Question 2

In a support organization, a case should be escalated to the next level if it has been open for more than 24 hours without any action.Which automation tool should be used to achieve this?

Options :

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: D

Question 3

Which wizard should you use to set up an approval process that uses just a single step?

Options :

A : Process Visualizer

B : Standard Wizard

C : Jump Start Wizard

D : Process Builder

Answer: C

Question 4

Which of the following is the appropriate definition of Permission Sets?

Options :

A : Defines if a field is accessible to users within a Profile.

B : Makes automatic exceptions to your organization-wide sharing settings for defined sets of users.

C : Defines how users access objects and data, and what they can do within the application.

D : A collection of settings and permissions that give users access to various tools and functions.

Answer: D

Question 5

A user reports that they are unable to log in to Salesforce. You check their User Record and see no login attempts for them today. What is the user likely doing wrong? (select 2)

Options :

A : The user is attempting to log in to the wrong location, such as a Sandbox at test.salesforce.com instead of a Production instance at login.salesforce.com

B : The user is entering the wrong Username for themselves.

C : The user-s account has been de-activated or frozen.

D : The user is entering their Password incorrectly and have locked themselves out.

Answer: A,B

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