Question 1

Universal Containers is growing its international business. Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations. What should the consultant recommend to improve usability for sales reps?

Options :

A : Update the product naming conventions to Include the currency In the product name.

B : Use separate product catalogs for domestic and international customers.

C : Use custom price books for domestic and International customers.

Answer: C

Question 2

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?

Options :

A : Include a measure for the number of marketing touches.

B : Increase points for actions that Indicate intent.

C : Evaluate each record against the target marketing persona.

Answer: B

Question 3

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.

What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

Options :

A : Add Opportunity owners to the Opportunity Team and configure Contact sharing.

B : Add Opportunity owners to the Account Team and configure Contact sharing.

C : Transfer Contact ownership from themselves to the Opportunity owner.

Answer: B

Question 4

During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?

Options :

A : Work with key stakeholders to determine if a change to the requirements is necessary to go-live.

B : Revise the test scripts and ask users to repeat the testing.

C : Change the solution to meet the needs of the users and update the training materials.

Answer: A

Question 5

Predefined groups of sales reps work collaboratively on Accounts in the Cloud Kicks (CK) sales model. Each group is also responsible for specific accounts. CK has organization-wide default access set to Public Read /Write for Accounts. CK discovered this caused issues with data quality where reps edited accounts outside their scope of responsibility. CK wants to allow reps to view any account, but restrict editing to only reps who are responsible for those specific accounts. Which step should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

Options :

A : Create an Account sharing rule to grant Read/Write access to all accounts.

B :

Change Account organization-wide defaults to Public/Read-Only.

C : Change Account organization-wide defaults to Private.

Answer: B

Free CRT-251 Mock Exam – Practice Online Confidently

Buying Options: