Question 1

On which of the following metrics should a firm focus improvement efforts when the firm wishes to improve its liquidity position?

Options :

A : Inventory days of supply

B : Inventory record accuracy

C : Cash-to-cash cycle time

D : Balance sheet assets

Answer: C

Question 2

Which of the following operations is the best example of reuse?

Options :

A : Manufacturing new products from worn tires

B : Utilizing wastepaper as packaging material

C : Making animal feed from fresh food scraps

D : Extracting precious metals from used electronics

Answer: B

Question 3

Mass customization results in savings due to economies of scale and which of the following additional benefits?

Options :

A : An opportunity to invest in equipment and training

B : A greater appeal of differentiated products to different markets

C : Facilitation of a pull system

D : Elimination of friction among distributors

Answer: B

Question 4

Risk management assessment tools are common techniques used in which certification program?

Options :

A : ISO 31000

B : ISO 14000

C : ISO 26000

D : ISO 9000

Answer: A

Question 5

It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of asupplier/customer relationship?

Options :

A : Customer acquisition

B : Customer retention

C : Customer dependency

D : Strategic customer care

Answer: B

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