Question 1

What is a supplier corrective action request (SCAR)?

Options :

A : A document that specifies the actions to be taken by the supplier to repair the product and make it acceptable

B : A document that notifies the supplier of a nonconformance and the associated penalty or chargeback

C : A document that requests the supplier to investigate the root cause of a nonconformance and propose corrective actions

D : A document that authorizes the supplier to deviate from the specified requirements for a limited time or quantity

Answer: C

Question 2

Company X is drafting a contract with Supplier A for electronic components. Supplier A had issues with product consistency in the past. Which clause should Company X emphasize in the contract to ensure improved consistency?

Options :

A : A clause outlining testing protocols for the components

B : A clause specifying the office hours of Supplier A

C : A clause about the branding strategy of the components

D : A clause detailing the annual sales targets of Supplier A

Answer: A

Question 3

In which scenario is a unilateral tolerance most appropriate?

Options :

A : When equal variance on either side of the nominal dimension is acceptable

B : When the part-s dimensions do not significantly impact its function

C : When the part must fit into an assembly with a fixed upper limit

D : When temperature changes can affect the part-s dimensions

Answer: C

Question 4

What is the main principle behind coaching and mentoring?

Options :

A : Establishing a command-and-control managerial style.

B : Motivating employees through rewards and punishments.

C : Providing feedback and encouragement to help others grow and reach their goals.

D : Managing tasks and assigning responsibilities.

Answer: C

Question 5

How can check sheets be effectively utilized in quality reporting?

Options :

A : To collect and analyze data on the frequency or patterns of defects

B : To show correlations between different departments' performances

C : To graphically represent process flows

D : To demonstrate the hierarchical structure of an organization

Answer: A

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