Question 1

What is the difference between DMAIC and DMADV?

Options :

A : DMAIC is for improvement for current processes, DMADV is for new products or a radical change in process

B : DMADV is only used in large organizations

C : They are two different "Religions" of improvement

D : DMAIC is for Green Belts

Answer: A

Question 2

Studies have shown that the most effective method to communicate information is...

Options :

A : Non-verbal

B : Written

C : Combination of all methods

D : Oral

Answer: C

Question 3

Which of the following stakeholder is responsible for providing inputs to the process?

Options :

A : End users

B : Customers

C : Suppliers

D : Employees

Answer: C

Question 4

Components of an implementation plan include everything of the following except.......

Options :

A : Work breakdown structure

B : Business case

C : Audit results for completion and risks

D : Risk management plan

Answer: B

Question 5

Specification limits are defined by …………..

Options :

A : Process data

B : The customer

C : The Master Black Belt

D : The customer

Answer: B

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