Question 1

Which of the following elements are mandatory to create a new product? Note: There are 2 correct answers to this question.

Options :

A : Product group

B : Price

C : Sales area data

D : Unit of measure

Answer: A,D

Question 2

You want to assign employees to multiple organizational units. Which action needs to be performed to achieve this?

Options :

A : Assign employees directly to different organizational objects.

B : Enable the Primary flag in the organization unit.

C : Acquire an additional license for the required add-on.

D : Assign the employee at company level.

Answer: A

Question 3

What can you do with Microsoft Teams integration? Note: There are 3 correct answers to this question.

Options :

A : Make outbound calls.

B : Create appointments.

C : Share workspaces.

D : Send emails to customers.

E : Hand over cases.

Answer: A,B,C

Question 4

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to this question.

Options :

A : Activate the service in the business role

B : Create customer records

C : Create numeric ranges for customers

D : Create an installed base

Answer: A,D

Question 5

Which tool can you use to rename the cases facet?

Options :

A : Adaptation tool

B : Workflow with action type field update

C : Language adaptation tool

D : Page layout

Answer: C

Free C_C4H56_2411 Mock Exam – Practice Online Confidently