Question 1

How do you gain a deeper understanding of the problem? Note: There are 3 correct answers to this question.

Options :

A : Conduct adjacent and analogous research

B : Execute field research and observe users

C : Define an empathy map

D : Run different interview formats.

E : Create a "day in the life" of the persona

Answer: A,B,D

Question 2

What are key principles that a design team should follow when validating a prototype with users? Note: There are 2 correct answers to this question.

Options :

A : Be open for new ideas and insights

B : Let the prototype do the talking

C : Present the prototype factually

D : Focus on the positive aspects of your prototype.

Answer: A,B

Question 3

How can you get the most information from an interviewee? Note: There is 1 correct answers to this question.

Options :

A : Conduct interviews as a pair and alternative who asks the questions.

B : Invite a group of interviewees to join the design team and ask questions around the table.

C : Conduct interviews on your own and take notes.

D : Conduct interviews as a pair. One person asks the questions and the other one takes notes.

Answer: D

Question 4

What are some of the principles of prototyping? Note: There are 2 correct answers to this question.

Options :

A : Demonstrate functionality and the look and feel of your solution

B : Convince your audience with the prototype

C : Show the solution through the user-s eyes.

D : Show as much detail as possible

Answer: A,C

Question 5

You are in the prototyping phase and the team should build low-fidelity prototypes. One team member is distracted and starts looking at e-mails. How do you manage this situation? Note: There is 1 correct answer to this question.

Options :

A : Close the gap and engage yourself in the prototyping activities

B : Do not intervene as prototyping can be done by a subset of the team.

C : Remind the team member to be in or out

D :

Encourage the rest of the team to start work and ask them to get the distracted team member involved later

Answer: C

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