Question 1

Which of the following objects are relevant to determine the correct plant and storage location in service order processing when reserving spare part items? Note: There are 3 correct answers to this question.

Options :

A : Service organization

B : Sales area

C : Work center

D : Service employee

E : Service team

Answer: A,C,D

Question 2

When extending a functional location hierarchy, how is a new functional location initially assigned to it?

Options :

A : Automatically based on the functional location category

B : Automatically based on the structure indicator

C : Manually by using the list editing transaction

D : Manually by using the install function

Answer: B

Question 3

In the service order, which reference objects can you assign on service item level? Note: There are 2 correct answers to this question.

Options :

A : Counter

B : Installed base

C : Serial number

D : Product

Answer: B,C

Question 4

Why would you maintain price agreements in a service contract?

Options :

A : To define the yearly contract price

B : To define the monthly contract price

C : To select the price agreements in the service order

D : To automatically adjust the service order prices

Answer: D

Question 5

From which of the following business objects can you access the items of bills of material (BOMs) with BOM usage S (S4 Service)?

Options :

A : Service request

B : Service entry sheet

C : Service order

D : Service confirmation

Answer: C

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