Question 1

Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.

How should this requirement be met?

Options :

A : Update the organization-wide defaults to private for Case.

B : Update the support team profile to remove the Bronze record type.

C : Create permission set group for Case that includes Platinum and Diamond record types.

D : Make the record type hidden to support users; update sharing roles to private.

Answer: C

Question 2

Universal Containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement?

Options :

A : Make a formula field to check the format of the important fields

B : Update the important fields to be required on the page layout

C : Create a workflow rule to check the fields are formatted correctly

D : Configure a validation to require a field for a specific record type

Answer: D

Question 3

Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C. What are the three reasons User A has access but User B is unable to access the record? (Choose three.)

Options :

A : User A is on the same account team as user C.

B : User A and user B have different profiles.

C : User C has manually shared the record with user A.

D : User A was granted an additional permission set.

E : User A is in a public group that has access via a sharing rule.

Answer: A,C

Question 4

Which of the following are types of developer sandboxes environment types in Salesforce? (Choose four.)

Options :

A : Developer

B : Developer Pro

C :

Partial Copy

D : Full Sandbox

E :

Partial Sandbox

F : Full Copy

Answer: A,B,C,D

Question 5

Universal Containers wants to track installation information once it container has been purchased on a custom object. Sales reps should have visibility of all the installation with their opportunities.visibility of all the installations associated with their opportunities.What kind of relationship should this new object have to the Opportunity?

Options :

A : Lookup

B : Hierarchical

C : Master-Detail

D : Many to Many

Answer: D

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